1. Scope of Application
These General Terms and Conditions (hereinafter referred to as "Terms") apply to allcontracts concluded between Kniroo UG (haftungsbeschränkt), Eck zum Vaulschink 3,93047 Regensburg (hereinafter referred to as "Provider" or "we") and its customers(hereinafter referred to as "Customer" or "you").
By signing an offer or contract provided by us (e.g., via Google Docs, PandaDoc, or similartools), you agree to be bound by these Terms. Conflicting terms and conditions of theCustomer shall not apply unless we have expressly agreed to their validity in writing.
2. Conclusion of Contract
2.1 The presentation of services on our website www.kniroo.com does not constitute alegally binding offer, but a non-binding online catalog or portfolio.
2.2 To conclude a contract, the Customer typically contacts the Provider to request a quote.Based on this inquiry, we will send the Customer a binding offer or contract proposal (e.g.,via email or a digital signature tool like PandaDoc).
2.3 The contract is concluded when the Customer accepts this offer by signing the documentdigitally or in writing within the validity period stated in the offer.
3. Prices and Payment
3.1 The prices stated in the individual offer or contract apply. Unless otherwise stated, allprices are in EUR. For consumers, prices include statutory VAT. For business customers(B2B), prices are typically net prices plus statutory VAT.
3.2 Payment can generally be made via Bank Transfer or Credit Card. The specificpayment terms and due dates are regulated in the respective contract/invoice.
3.3 If the Customer is in default of payment, we reserve the right to charge default interest inaccordance with statutory provisions.
4. Performance and Cooperation
4.1 We create and provide the services as agreed in the individual contract.
4.2 TheCustomer is obligated to cooperate (e.g., providing necessary content, logins, or feedback) to ensure timely project completion. Delays caused by the Customer's failure to cooperatemay extend agreed deadlines.
5. Right of Withdrawal (for Consumers only)
Note: This section only applies if the Customer is a consumer (a natural person acting forprivate purposes). If the Customer is a business (B2B), there is no statutory right ofwithdrawal.
Right of withdrawal. You have the right to withdraw from this contract within 14 days withoutgiving any reason. The withdrawal period will expire after 14 days from the day of theconclusion of the contract.
To exercise the right of withdrawal, you must inform us (Kniroo UG (haftungsbeschränkt),Eck zum Vaulschink 3, 93047 Regensburg, Email: hello@kniroo.com) of your decision towithdraw from this contract by an unequivocal statement (e.g., a letter sent by post ore-mail).
Effects of withdrawal. If you withdraw from this contract, we shall reimburse to you allpayments received from you without undue delay. If you requested that the services beginduring the withdrawal period, you shall pay us an amount which is in proportion to what hasbeen provided until you have communicated us your withdrawal from this contract, incomparison with the full coverage of the contract.
6. Liability
We are liable without limitation for intent and gross negligence. For slight negligence, we areonly liable for the breach of essential contractual obligations. In this case, liability is limited tothe foreseeable damage typical for the contract. The above limitations do not apply to injuryto life, body, or health.
7. Final Provisions
7.1 The law of the Federal Republic of Germany shall apply.
7.2 If the Customer is amerchant, a legal entity under public law, or a special fund under public law, the place ofjurisdiction for all disputes is Regensburg, Germany.
7.3 Should individual provisions of thiscontract be invalid, the remainder of the contract shall remain valid.
